PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. THESE TERMS AND CONDITIONS (“T&C”) MAY BE UPDATED FROM TIME TO TIME. BY USING THE DREAMYFE WEBSITE (“SITE”), YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT ACCEPT THESE T&C, PLEASE REFRAIN FROM USING THE SITE.
Dreamyfe (“Site”) is owned and operated by Sakshi Enterprises. By accessing the Site, you indicate your acceptance of these T&C. Users who violate these T&C may have their access canceled and may be permanently banned from using the Site. Dreamyfe reserves the right to modify these T&C periodically, and such changes will take effect immediately upon being posted on the Site. Continued use of the Site after any changes are posted constitutes acceptance of the updated T&C.
1. Definitions
- “Customer” or “You” refers to the person or entity who places an order via the Site to purchase any of the products.
- “Products” refers to the custom frames, button badges, stickers, or any other items sold on the Site.
2. Cookies
Dreamyfe uses cookies to enhance your shopping experience. Cookies are small encrypted data files stored on your device that help us track your shopping cart, save your preferences, and improve site functionality. By using the Site, you consent to the use of cookies. To learn more, refer to our Privacy Policy.
3. Account and Registration Obligations
When registering or placing an order on the Site, you agree to:
- Provide accurate and current information.
- Update your information as needed to maintain its accuracy.
- Protect the confidentiality of your account and password. Dreamyfe will not be liable for any loss arising from unauthorized access due to your failure to safeguard your credentials.
Dreamyfe reserves the right to suspend or terminate accounts if fraudulent or inaccurate information is provided or if misuse of the Site is suspected.
4. Product Descriptions and Availability
Dreamyfe strives to ensure that product descriptions are accurate and up-to-date. However, the Site does not warrant that descriptions or other content are error-free. If a product is not as described, you may return it in unused condition in accordance with our Refund & Return Policy.
If an item is out of stock, we will notify you within 48 hours and provide an estimated restocking time or offer a refund. Dreamyfe reserves the right to cancel orders for unavailable products.
6. Cancellation and Refunds
Dreamyfe reserves the right to refuse or cancel any order at its discretion. Reasons may include but are not limited to:
- Errors in pricing or product details.
- Limitations on available quantities.
- Issues identified by our credit and fraud prevention team.
If your order is canceled, we will notify you and process a refund as per our Refund Policy.
7. Payment Services
By providing payment details, you confirm that the information is accurate and that you are authorized to use the selected payment method. Dreamyfe does not store payment information and is not liable for any unauthorized transactions. Fraudulent transactions may result in cancellation and legal action.
8. Damage Claims or Shortages
Claims for damaged or missing items must be reported within 48 hours of delivery. Please inspect your order upon receipt and contact us immediately if there are issues.
9. User Conduct
You agree not to use the Site for any unlawful activities, including but not limited to:
- Uploading harmful or objectionable material.
- Interfering with the operation of the Site.
- Violating intellectual property rights.
Dreamyfe reserves the right to take legal action for any misuse of the Site.
10. You Agree and Confirm
By using the Site, you agree and confirm that:
You bear the risk of delays in delivery caused by third-party logistics providers. Dreamyfe will not be held responsible for such delays.
In the event of a non-delivery caused by incorrect details provided by you, any additional costs incurred for redelivery will be borne by you.
You will use the services provided by Dreamyfe for lawful purposes only and comply with all applicable laws.
You will provide true and accurate information. Dreamyfe reserves the right to validate the information you provide and to suspend or terminate your access if the information is found to be false or incomplete.
You grant Dreamyfe permission to contact you via phone or SMS for order clarifications, delivery updates, and other order-related queries.
11. Request Erasure of Your Personal Data
You have the right to request the erasure of your personal data when there is no compelling reason for its continued processing. To exercise this right, you may:
- Send an email to [Your Support Email] specifying the email address used to register on the Site.
- Use your account settings on the Site to initiate account deletion.
Once your request is processed, your account and personal data will be permanently deleted, except where retention is required by law.
12. Limitation of Liability
Dreamyfe is not liable for any direct, indirect, or consequential damages arising from the use of the Site or the Products. Use the Site at your own risk.
15. Contact Us
For questions or concerns, please contact us at:
Phone: [Your Support Phone Number]
Email: [Your Support Email]